At Welfare Health and Safety Academy ( Welfare Academy), we are committed to protecting students’ continuation of study and minimising disruption where significant changes to courses, services, or institutional operations occur. This Student Protection Plan outlines the measures we have in place to safeguard students in line with the expectations of the UK higher education regulatory framework, including the Office for Students (OfS) Condition C3 guidance.
Risks to Continuity of Study
Potential risks that may affect the continuation of study include:
- Course closure
- Financial risk
- Technology failure
- External events
Protection Measures
We have measures in place to minimise disruption and support students, including:
- Teach-out arrangements
- Replacement modules
- Alternative delivery methods
- Academic continuity
Refund and Compensation Policy
Where students experience material disadvantage, the following may apply:
- Tuition fee refunds
- Clear communication procedures
Student Communication Process
We are committed to clear, timely and transparent communication:
- How we inform students
- Consultation arrangements
- Timelines for communication
- Escalation routes
Compliance Statement
Welfare Academy aims to protect continuation of study and minimise disruption to learners where significant changes occur.
This plan will be reviewed regularly and updated as necessary. For questions about this plan, please contact us at info@welfarehs.uk.
Policies
- Privacy Policy
- Accessibility Statement
- Complaints Procedure
- Student Protection Plan
- Terms & Conditions
- Cookie Policy
- GDPR Requests
Need Help ?
If you have any questions about complaints or appeals, please contact us.
- info@welfarehs.co.uk
- 020 3983 0282
- 60 Park St, Luton LU1 3ET

Professional care qualifications trusted by thousands of UK workers. CPD, NCFE CACHE & Skills for Care accredited.
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Student Support
Policies & Compliance
- Privacy Policy
- Accessibility Statement
- Complaints Procedure
- Student Protection Plan
- Terms & Conditions
- Cookie Policy
- GDPR Requests
Get In Touch
- info@welfarehs.co.uk
- 020 3983 0282
- 60 Park St, Luton LU1 3ET
